From Friday, the Punjab State Power Corporation Limited (PSPCL) will make all 515 cash collection centres operational from May 8 between 9 am and 2 pm across the State for consumers to deposit their bills while strictly adhering to the health protocols.
However, the PSPCL authorities have appealed to consumers to prefer using digital means of payment and visit cash collection counter “only if necessary”. Consumers are also requested to use 1912 or PSPCL Mobile App to register complaints related to billing or metering and supply.
Chief Minister Capt Amarinder Singh, who also holds the power portfolio, on Thursday approved a detailed strategy for resuming work by PSPCL based on the recommendations of the Task Force constituted by the State Government.
The Chief Minister also allowed the meter readers to resume meter reading operations to ensure proper billing to consumers to reduce number of billing complaints. All meter readers have also been asked to wear masks and maintain social distancing.
Similarly, Capt Amarinder also permitted replacement of faulty and defected meters besides opening other activities including stores and metering labs for issue of urgent material and meters as per requirement. Likewise, replacement of faulty or defective meters, to reduce the number of complaints, has also been permitted.
Apart from these, all necessary maintenance and construction activities would also be resumed by distribution (DS/APDRP/TS/P&M) organizations as preparedness plans for summer or upcoming paddy season to ensure uninterrupted and reliable power supply to consumers.
Capt Amarinder has also directed the Principal Secretary Power A Venu Prasad to issue detailed instructions to all Deputy Commissioners and SSPs across the State in this regard besides providing required support and cooperation to Powercom to execute these activities in a seamless manner.
Necessary assistance could also be sought by the local law enforcement agencies to avoid crowd and congestion, if any, at the cash counters.
“The District administrations across the State have been instructed to provide necessary support to PSPCL to maintain social distancing.
