Anticipating a massive influx of devotees for Maha Kumbh 2025 in Prayagraj, a toll-free helpline has been launched for train passengers.

The Prayagraj Division Railway has introduced the helpline, to ensure smooth and hassle-free travel experiences for the millions of pilgrims. It is the first time that such a service is being made available specifically for this event. The helpline, which will go live on November 1, is designed to help devotees easily access information about train schedules, arrivals, and other rail-related services.

In addition to this, the Prayagraj Railway Division is enhancing accessibility through a dedicated mobile app specifically for Maha Kumbh. Along with the railway website, this app will serve as a one-stop resource, offering devotees convenient access to information and assistance to make their pilgrimage as smooth as possible.

The Yogi Adityanath government in Uttar Pradesh is making every effort to ensure that the upcoming Maha Kumbh in Prayagraj is a grand and spiritual experience. Preparations are in full swing, especially in the Prayagraj Railway Division, where about 992 trains will operate from nine stations to handle the large number of devotees.

According to Prayagraj Railway Division PRO Amit Singh, a toll-free helpline, 18004199139, has been set up to help pilgrims with train schedules, station details, ticket counters, shelter locations, and more. The helpline will be available from November 1.

This helpline will provide information in Hindi, English and other regional languages, ensuring support for pilgrims from across India. Information on special trains and stations for the Maha Kumbh will also be accessible on the Indian Railways website.

Additionally, the Prayagraj Railway Division is working on a dedicated Maha Kumbh mobile app, which will soon be available to provide essential details about the event, Prayagraj and train services for the convenience of all visitors.