The Yogi Adityanath government’s CM Helpline (1076) is proving instrumental in addressing citizens’ issues across the state promptly. Thanks to Chief Minister Yogi Adityanath’s continuous oversight, numerous concerns are now being resolved within hours via the helpline.
Making the above claims here on Monday evening, an official spokesman of the government claimed that a recent incident in the state capital highlights a swift resolution of the problem of an elderly Indiranagar resident. After his wife’s recent death, the man had been visiting the bank repeatedly over several days, attempting to access funds from their joint account, but with no success. However, when the chief secretary intervened, bank officials even opened the bank on a Sunday to assist, promptly withdrawing the requested amount for the elderly man.
According to Mukesh Kumar, a resident of Kailashpuri in Indiranagar, his father, Sohanlal and his late mother Rajeshwari held a joint account at a bank. Recently, after his mother’s death during treatment, Sohanlal needed to withdraw funds. Sohanlal visited the bank with a cheque and informed them of his wife’s demise. However, bank officials stated that withdrawals from a joint account were not allowed without additional paperwork.
After completing the required formalities as instructed, Sohanlal was still unable to access the funds. He was told that the processing was delayed, despite his repeated visits over several days.
On October 26, frustrated, Sohanlal reached out to the CM Helpline (1076), explaining his urgent need for the funds. Responding swiftly, Chief Secretary Manoj Kumar Singh instructed the department concerned to immediately contact the bank’s general manager and manager to resolve the issue. Thanks to this intervention, the bank addressed Sohanlal’s problem within hours, even opening on Sunday to facilitate the withdrawal of money.
Sohanlal and his family expressed heartfelt gratitude to the Yogi government’s CM Helpline, the chief secretary and Chief Minister Yogi Adityanath for their prompt support.
