The All India Institute of Medical Sciences (AIIMS), Delhi, has also joined the artificial Intelligence (AI) bandwagon with Director Dr M Srinivas on Monday at a meeting held here revealing that plans are afoot to invest more than Rs 300 crore in AI by developing digital infrastructure,  introducing innovative solutions that enhance patient care, streamline operations, and improve health outcomes.

According to various studies,  79 per cent of healthcare organisations are presently utilising AI technology. At the meet, leaders in healthcare, technology, and policy shared insights into how AI is poised to bridge critical gaps in health communication, making information more accessible, reliable, and patient-centric.

“AI is revolutionising everything from patient care to health communication,” said Dr Srinivas, indicating AIIMS’ commitment to integrating cutting-edge technology into healthcare, furthering its mission to revolutionize medical practices and healthcare delivery.

“We are investing over Rs 300 crore in digital infrastructure to ensure that every stakeholder -- patients, doctors, and researchers -- benefits from this innovation. By integrating AI, we can improve efficiency, reduce delays, and enable world-class research,” he added.

The experts at AIIMS also stressed the need to bridge the gap of misinformation by delivering accurate, easily understandable, and personalised healthcare information via AI to people across diverse demographics. Dr Srinivas also emphasised that leveraging AI to simplify and disseminate health information will empower patients and improve their engagement with healthcare systems, ultimately leading to better health outcomes.

“A good health system isn’t reliant on individuals. AI can play a vital role in making healthcare more accurate, compassionate, and equitable,” Dr. Kavita Narayan, Senior Technical Advisor, HRH for Health Systems at the Union Ministry of Health and Family Welfare.

“To truly make a difference, we must integrate technology thoughtfully and ensure collaboration between policymakers, technologists, and healthcare providers,” she added.

The experts also caution against overdependence on technology at the expense of human connection.

KP Kochhar, Professor and Head of the Physiology Department at AIIMS, felt that there was a need to balance innovation with empathy in healthcare. “While AI can enhance precision and efficiency, we must preserve the human touch in healthcare. Compassion and technology must work together to create systems that prioritise the well-being of patients,” Kochhar said, adding that AI in healthcare is a game changer, especially for a diverse and populous countries like India.