Building Workplace Resilience

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Building Workplace Resilience

Tuesday, 05 November 2024 | Sakshi Sethi

Building  Workplace Resilience

Resilience is more than just bouncing back from setbacks; it’s about adapting and staying steady

Quite often we come up with research studies that state that employees with access to mental health resources, such as counselling and stress management programmes, reported higher resilience levels while those who received mindfulness training and stress-reduction workshops were better equipped to handle workplace challenges, leading to lower absenteeism and higher engagement. But the question arises are we workplace resilient? In today’s fast-paced and often unpredictable business environment, resilience has become a critical quality for both organisations as well as individuals.

The term resilience usually refers to something more than just the ability to bounce back. It is the ability to adapt to challenges, recover from setbacks and maintain a steady course even in times of uncertainty. It is an adaptive skill that enables employees to handle stress and maintain productivity under pressure. Effective resilience management helps businesses not only survive but thrive during challenging periods by fostering a resilient workforce that can navigate complex and shifting landscapes.

The need for resilience, in recent years, has undoubtedly become increasingly evident due to factors such as economic fluctuations, organisational restructuring and external crises like the COVID-19 pandemic. The ability to manage resilience allows organisations to build a workforce that can handle continuous change without compromising the wellbeing of employees or the quality of work. Resilient employees contribute to a positive workplace culture by handling stress effectively and collaborating with others to solve problems. They also tend to show higher levels of job satisfaction, reduced burnout and a greater sense of purpose in their roles. These attributes are beneficial not only to the individual but to the organisation, as resilient employees contribute to a stronger, more cohesive team dynamic.

Several approaches such as encouraging a positive work culture; providing access to training and development; promoting work-life balance and encouraging team cohesion and collaboration can help organisations promote resilience at both individual as well as organisational levels. Only when employees feel valued and supported, they are more likely to develop a strong sense of belonging and purpose. An environment where employees feel safe to express concerns and seek help when needed promotes emotional resilience. Additionally, professional development opportunities build confidence, thereby helping employees feel more competent and ready to face obstacles.

Leadership plays a crucial role in resilience management. On the other hand, leaders too, who show resilience, especially during challenging times, inspire confidence in their teams can also provide the necessary guidance, recognise stress signs early on, and take action to support struggling employees. Resilient leaders foster a growth mindset within their teams, viewing setbacks as learning opportunities rather than failures.

Only fostering a team-based environment where collaboration and mutual support are encouraged enables employees to rely on one another in times of need. When employees trust their teammates, they are more likely to share concerns, ask for help and aid others, which collectively contributes to a resilient workforce. In conclusion, managing resilience in the workplace is essential for creating a thriving, adaptable, and supportive work environment. Investing in resilience is ultimately an investment in organisational success and individual wellbeing. By prioritising resilience, businesses will be better prepared to face future challenges, ensuring a sustainable and positive work environment.

(The writer is an educator; views are personal)

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