Thanks to the 5T Action Plan, more than 24.5 lakh miscellaneous and caste certificates have been issued to the people of the State. Similarly, more than 3.57 lakh mutation cases have been disposed of.

Principal Secretary Revenue and Disaster Management (DoRDM) Bishnupada Sethi has been monitoring the citizen centric services provided by the DoRDM.

The DoRDM has undertaken many citizen-centric initiatives under the 5T Action Plan to deliver the public services to citizens in a time-bound and hassle-free manner. The land records and certificate services delivered by the Tehsildars have been made completely online to reduce the physical interface of public with the Government offices. The citizens have also a choice of visiting the Revenue offices or Mo Seva Kendras for assistance. During Covid-19 pandemic situation, the citizens don’t prefer to visit any Government office. However, for uninterrupted delivery of revenue services to citizens during the period, the DoRDMR issued instructions to all Collectors to deliver all citizen-centric revenue services through Rajaswa Rath in their districts.

Through Rajaswa Rath, various kinds of services like updated RoR after mutation, conversion or partition are delivered to the citizens at their doorstep. Through Rajaswa Rath, a total of 35,327 updated RoRs, 23,155 caste certificates and 36,333 miscellaneous certificates have been distributed.

The initiative has been appreciated by public with enthusiasm and reflected in their feedbacks received during “Mo Sarkar” calls. In the remotest corner of Odisha, people get their services at their doorstep thus saving both money and time. During the pandemic also, the DoRDM has undertaken an array of  reforms by virtue of which citizens get updated RoR on the same day of registration which is a novelty by any standard in the entire country. Since April 1, the DoRDM has delivered around 5,000 updated RoRs on the same day of registration and more than 45,000 updated RoRs have been delivered within a week of registration.

Currently, one can apply for various miscellaneous and caste certificates from anywhere anytime since December, 2019. However, the DoRDM has reduced the mandated timeline for delivery of various miscellaneous and caste certificates for the larger benefit of the citizens.

After issuance of certificates, the citizens have the option of downloading certificate from mailbox, portal and DigiLocker.

Since April 1, more than 24.5 lakh miscellaneous and caste certificates have been issued to the citizens. Disposal of 3,57,509 uncontested mutation cases is one of the major achievements of the department.While delivery of citizen centric services has been given priority, total 45.412 uncontested mutation cases have been disposed of in just seven days, which is a sort of record in the State.