Amid rising number of cyber fraud complaints even on National Consumer Helpline (NCH), the Consumer Affairs Ministry has tied up with its Home, Finance and IT/Telecom counterparts to improve cyber fraud redressal mechanism on the NCH. Currently, there is a national helpline 155260 under the Home Ministry where people can report cases of cyber fraud. Speaking to the media, Central Consumer Protection Authority (CCPA) Chief Commissioner and Additional Secretary in the consumer affairs ministry Nidhi Khare said: “To effectively address the rising number of cyber fraud complaints, we have collaborated with three agencies to improve cyber fraud redressal mechanisms on NCH.” These agencies are: Indian Cyber Crime Coordination Centre (I4C) under the Ministry of Home Affairs, National Payments Corporation of India (NCPI) and Telecom Regulatory Authority of India (TRAI), she said.
