From college friends to India’s next unicorn

You’re waiting for a parcel that was supposed to arrive “by 2 PM.” You keep refreshing the tracking link. The screen says “Out for delivery,” yet nothing shows up. By evening, excitement turns into irritation. Customer care has no answers. A small delay becomes a big disruption.

This everyday frustration — felt by shoppers, drivers, store managers and CEOs — is where FarEye’s story begins.In 2013, three college friends — Kushal Nahata, Gaurav Srivastava and Gautam Kumar — spotted a problem everyone experienced but no one had solved: deliveries were slow, chaotic, unpredictable and frustrating. Drivers lacked route visibility, dispatchers couldn’t plan capacity, customers had no idea when orders would arrive and brands struggled under exploding shipment volumes. For the founders, this wasn’t merely a logistics challenge — it was a human problem of anxiety and broken promises.

“The idea struck us from a simple frustration,” recalls Kushal Nahata, CEO and Co-founder. “Delivery drivers kept calling me for directions to an address that never changed. Everything was manual. We thought — why not use deep tech, like the robotics we worked on in college, to bring visibility and predictability to deliveries?” What they built next would redefine the logistics playbook.

FarEye created an AI-driven platform that tackled human pain points with precision. Across the ecosystem,the impact was dramatic where forecasting time dropped by 90 per cent, time wasted by dispatchers reduced by 80 percent, drivers made 15 percent more stops with 50 percent fewer navigation errors, escalations at control towers fell by 60 per cent, customer support handled 50 percent fewer complaints and CXOs saw 60 percent fewer SLA breaches. In effect, FarEye replaced stress with intelligenceand uncertainty with smooth, predictable delivery flows. Born in one of the world’s most complex logistics markets — India — FarEye built resilience from day one. Today, its platform powers deliveries across 35+ countries, partnering with global giants such as DHL, Walmart,Tata Steel, Amway, Apollo Tyres and others.

“When we started, we were just three engineers with a radical idea,” says Gautam Kumar, Co-founder and COO. “Today, we’re managing deliveries across the US, Europe, the Middle East and Asia. FarEye is emerging as one of India’s most impactful logistics-tech companies.”

The founders understood one truth early: humans can’t process millions of live variables per minute — but AI can.

With artificial intelligence at its core, FarEye turned delivery from reactive to predictive: Routes learn,ETAs adjust, Capacity planning self-corrects, Risks surface before escalation. Because customers don’t want complexity. They want clarity, reliability and respect for their time. Backed by

marquee investors — TCV, Dragoneer, Microsoft Venture Fund, Eight Roads, Elevation Capital, Honeywell and others — FarEye has demonstrated strong momentum, with FY25 revenue growing 25.9 percent YoY alongside healthy EBITDA expansion. Its inclusion in the Hurun India Future Unicorn Index is viewed by industry watchers as a sign of what’s ahead: FarEye is firmly on the runway to becoming India’s next unicorn. As Kushal puts it: “It’s not just what you deliver. It’s how you deliver that makes the difference.”