The Uttar Pradesh Police has established 10 state-of-the-art digital ‘Khoya-Paya Kendras across the Maha Kumbh Mela area to ensure safety and convenience of millions of devotees.
These centres have been equipped with state-of-the-art facilities, including among others waiting rooms and medical rooms for providing immediate assistance to the devotees. To ensure the comfort of families, a separate refreshment area has been arranged for women and children.
Additionally, all centres have been fitted with 55-inch LED screens connected to a public address system, and they will display live updates regarding lost and found persons and items. The centres will also provide essential information on ghat arrangements and routes related to Maha Kumbh.
To manage the large influx of devotees, Additional Director General Zone Bhanu Bhaskar emphasised that every measure is being taken to ensure a smooth experience for pilgrims. Ten computerised ‘Khoya-Paya Kendra’ have been established across the Maha Kumbh area, he added.
The main model centre situated at the western end of the Sangam return route will be staffed with five employees on regular days and nine during the peak bathing festivals to manage the crowd effectively and ensure smooth operations.
The centres have been designed to ensure maximum efficiency in handling lost persons and items. Key features include: Lost and found persons’ information will be digitally recorded and informers will receive a computerised receipt for reference; photos and details of missing persons will be broadcast on 55-inch LED screens for easy identification; information will also be shared on Facebook, Twitter and WhatsApp to maximise the chances of locating missing persons and lost items.
The digital centres will assist in locating missing children, mobile phones, purses, and other belongings. They are strategically located at
Sector-4 (main centre), Sector-3 (Akshayvat Pandal). Sector-3 (Sangam Noj), Sector-18 (Airavat Dwar), Sector-23 (Tent City), Sector-23 (Arail Pakka Ghat), Sector-6 (major ghat), Sector-14 (Bada Jhusi Ghat), Sector-17 (Sangam Area) and Sector-8 (major bathing area).
To further support pilgrims, enquiry centres have been set up throughout the fairgrounds. All important information related to the Maha Kumbh, Prayagraj city and fair area will be available at these centres.