Microsoft outage hits Capital’s working professionals

| | New Delhi
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Microsoft outage hits Capital’s working professionals

Saturday, 20 July 2024 | Saumya Shukla | New Delhi

A major disruption in Microsoft's cloud services on Friday caused twin reactions by the working professional where some complained about major woes in their daily lives, others enjoyed the early weekend and an onslaught of memes on the outage giving employees relief from work.

Many employees could not hide their happiness over the outage, which has otherwise led to hue and cry by many, which gave them some relief on the last working day of the week. A 29 year old Rishabh Shukla, a senior DevOps Engineer, said that the incident reminds him of school days when heavy rainfall gave them an excuse to not go to school.

“It’s similar to sudden heavy rainfall on our school days when we didn’t have to go to school and study and instead have fun at home. What makes this outage even better is that it happened on Friday. Three days weekend,” he said.

As the social media never fails to make people laugh on any and every topic in the world, this time too it came through with its fun take on the incident which has brought the world to a halt. A post by a social media page stated “Shout out to Microsoft for letting everyone have an early finish on a Friday’, while others said, “It’s okay Microsoft we understand even you don’t feel like working on Fridays’.

A 22 year old intern Sakshi joked about getting to play pool at his office which he usually couldn’t. “The HR would frown upon us for spending time in the playing area. But today, what could she say anyways? It was like when I went on picnics in school. That day it had a different vibe than usual. Really want to thank Microsoft for this,” she said.

However, not all were happy with the disruption leading them to struggle to get their everyday work completed.  A 25 year old Parminder Singh Sehra, who is Senior Analyst at a financial company, said, “Due to the global IT outage, my office WiFi and drives were inaccessible. Despite the disruption, people are still trying to get their work done, albeit with longer breaks.”

Meanwhile, an entrepreneur suggested others to not depend solely on a single cloud provider which helps safeguards operation. A 29 year old Prashant Yadav, Co-Founder of Whilter.ai, said, “As far as we are concerned, we only depended on Microsoft Cloud for some internal tools so that faced some outage, but it was resolved relatively sooner. Something industries or startups or companies can do to safeguard this is not have a 100 per cent dependency on a single Cloud provider.

“For example, we have a deployment that run with Microsoft, one with AWS, one with Google Cloud. So if at the time of delivery or at the time of keeping a service live, any one of the cloud provider goes out or faces global outage, then we can do a backup of the other cloud service provider because it is very less likely that multiple global cloud service provider will face outage.

That is something that companies can do to safeguard their operation and ensure that their end consumer does not suffer.”

A 24 year old Roshni Yadav, working as media professional, said, " Microsoft outage brought companies to a standstill. I initially thought it was a problem with my system since Outlook rarely glitches, but when the entire office couldn't send emails post-noon, we realized it was a widespread issue. This disruption significantly impacted our productivity as well as daily tasks.”

Many said that they were unable to access important documents on their android phones, causing delay in their work. “If I get a PDF on the Watsapp, I am unable to open it and instead of opening it a gaming site opened. It was not getting closed thereafter,” said 35 year old Sangeeta Gandhi, working as a personal assistant.

Another media professional shared the same problems and said that he thought it was a cyber attack as it was happening to other colleagues as well. “After news break I came to know it was part of the global Microsoft outage,” he said.

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