State to get all-in-one helpline number 112

| | Jamshedpur
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State to get all-in-one helpline number 112

Friday, 21 February 2020 | PNS | Jamshedpur

State will soon get an all-in-one emergency helpline number, 112, which will include the police, fire brigade, ambulance among other services. As per the plans any one in distress seeking either an ambulance or police help or informing a fire-brigade will no longer to dial separate number and instead may dial a single number —112 .

In order to introduce this new system across the state, the police officials from across Kolhan participated in a training programme at SNTI conference hall in Bistupur today. The new system is set to be introduced in the twin districts of Singhbhum and adjoining Seraikela-Kharsawan district shortly.

About 300 police officials starting from the sub-inspector of police to superintendents of police attended the training programme which continued for two hours from 11 am today.

Superintendent of police (rural) Piyus Pandey said that today's training programme was designed for sub-inspectors, senior police officers including police inspectors, deputy superintendents of police and superintendents of police, West Singhbhum, Indrajeet Mahatha was also present.

A team from the Pune-based Centre for Development of Advanced Computing (C-DAC) conducted the training session. The initiative has been taken by the Union Home Ministry and the idea is to simply the system of getting immediate help from the police, fire-brigade and ambulance services by dialling a single number instead of dialling separate numbers.

Pandey said that for handling and processing the 112 number there will be a main control room at Ranchi and separate control room in each of the 24 districts across the state. As soon as the number is dialed it will reach to the main control room in Ranchi and from Ranchi it will be intimated to the concerned control room set up in the district police to be finally responded by the police within a time limit of five minutes.

“ We will be conducting regular training of police official so that they become comfortable in using this upgraded technologies. Also, a proposal has been sent to use same software in all other departments for better coordination," an official said.

Each state will have a team of trained distress call-takers and dispatchers to handle emergency requests. Police can view all events after an emergency call is made.

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