The Jharkhand Police has developed a composite portal for citizens to submit their complaints and applications for various works to minimise police public contact in the wake of a large number of police personnel of Jharkhand tested positive for Covid-19 virus.

In the portal citizen.jhpolice.gov.in services are available under as many as nine sections namely complaint lodging, character certificate request, tenant/PG verification, permission for protest/strike, employee verification, procession information, event performance information domestic verification besides provision of download FIRs.

The portal has an embedded hyperlink for central citizen services like missing person search, no objection for vehicles and cyber crime reporting.

However, Jharkhand Police has the facility of online FIR but this user friendly portal is part of digital India initiative, covering all aspects of police public dealing. To avail facility users will have to create an account.

“The way Covid-19 is spreading among people personnel we are bound to take some immediate steps to protect the health of policemen. Police department has a direct dealing with the public so this is impossible to shut-down police stations. For instance in Ranchi some police personnel from as many as five police stations of Ranchi were affected with the virus whereas in Hazaribagh similar cases were reported. So, we decided to change the system,” said an official of Ranchi police.

For instance, drop-boxes have been placed outside of the police station where people can drop their complaint. Complaints can be lodged through WhatsApp message also.