Aligned with the objectives of ‘Mo Sarkar’ and 5T, a dedicated call centre has been opened at the Sundargarh Collectorate to directly connect and interact with beneficiaries of different Government schemes and programmes.
District Collector Nikhil Pavan Kalyan inaugurated the call centre on Thursday evening.
District Mineral Foundation (DMF), Sundargarh, has provided necessary financial support for running of the centre having toll- free number 911141182138, which would remain open from 9 am to 6 pm on all days.
“I hope that it will give an ear to the people of Sundargarh and support the administration to receive, review and resolve any kind of issue. Moreover, we will use mechanism to spread awareness among the stakeholders under different flagship programs of the government,” said the Collector.
The call centre will engage the target beneficiaries through Tele-call, SMS, recorded voice message and emails. Largely, it will serve the purpose of sharing and receiving information, creating awareness, giving follow up advices and expediting the redressal of grievances.
The call center will support the administration in seamless implementation of different programmes, including delivery of health services, mother and child care, livelihood, rural housing, pension and other social security schemes.
