Punjab power utility Punjab State Power Corporation limited (PSPCl) has setup six control rooms besides a toll free number ‘1912’ for the consumers to register their complaints regarding unscheduled power cuts.
The control rooms were established while acting promptly on the instructions issued by the Deputy Chief Minister Sukhbir Badal to insure uninterrupted eight-hour power supply to farm sector during paddy season.
“Power consumers can report unscheduled power cuts by sending SMS ‘no supply’ at toll free number ‘1912’ but prior to that, consumers have to register their mobile numbers on this helpline. In addition to this, PSPCl has also setup six control rooms at zone level under the supervision of Chief Engineer of the zone to redress the complaints of consumers,” said an official spokesperson.
Spokesperson said that quick action will be taken by concerned official on receiving any complaint on 1912, in case consumers are still not satisfied, they can contact at the control room numbers in their respective regions for seeking any information or to register the grievance.
“There is weather forecast of good monsoon during this season which would prove to be fruitful for farmers but PSPCl is committed to provide uninterrupted eight-hour power supply to farm sector in any situation,” said the spokesperson.
