Sun Life Global Solutions (SLGS), the Global Capability Centre and microcosm of the global insurance and asset management leader Sun Life, has embarked on an innovative and historic partnership with IIT Indore. This partnership inked in a bid to drive innovation will encompass the application of new age technologies like AI/ML, data analytics and generative AI, especially in the field of insurance, including the improvement of risk appraisal, claim settlement and customer satisfaction.
Through this partnership, Sun Life aims to boost productivity and enhance service delivery by helping nurture a skilled workforce capable of addressing new technological challenges in the GCC sector – with a razor-sharp focus on Insurance industry at large.
This collaboration is expected to drive significant innovations in areas like risk assessment, claims handling, and customer segmentation, all of which are on the brink of major transformation.
