Chetan Kumar Shrivastava, General Manager of N. F. Railway, conducted a thorough onboard inspection of the Guwahati - New Jalpaiguri Vande Bharat Express recently on 17th July.
While travelling onboard the Guwahati – New Jalpaiguri Vande Bharat Express, GM/NFR interacted with the passengers and took their valuable feedback regarding passenger convenience and other related services.
He also noted their suggestions to further improve the available services.The GM discussed with the passengers about the problems normally faced by them duringthe train journey and also took feedback about the cleanliness inside the coaches, toilets, regarding the behavior of the service providers.
Several passengers mentioned that there has been a visible change in the experience of travelling in trains over the years. Passenger amenities have also improved significantly including cleanliness inside trains, toilets, AC etc.
Shrivastava further added that he would like every passenger to have a good experience during their travel. General Manager specially enquired from the passengers about the quality and quantity of on board catering services of the Vande Bharat Express.
