It enhances individual career opportunities and builds a professional image

Manners are essential in the workplace for several reasons, as they contribute significantly towards the overall functioning and atmosphere of the work environment. The transition from being a student to a working professional comes with its own set of challenges, including the need to adapt to workplace etiquette. 

Much talked about, the term ‘Workplace etiquette’ is simply the anticipated behaviour and actions of a person in a workplace and society which includes being respectful to others and always keeping a well-mannered behaviour thereby creating a comfortable environment for everyone. It is a guide for actions in different situations and how to deal with those situations while being courteous to the employer and co-workers. It varies from one workplace to the other and serves as a map to every organization.

It is often said that first impressions are everlasting and in a professional setting, they can significantly influence perceptions and opportunities. Being punctual, wearing appropriate dress and polite greetings help create a positive first impression. When the employees exhibit these behaviours, they demonstrate respect for their colleagues and the organization thereby setting a tone of professionalism from the outset. This event fosters a cooperative environment where employees feel valued and are more likely to work together productively.  For a few, this can even open doors to new opportunities, promotions and career advancements. Employers value individuals who contribute positively to the work environment and represent the company well.There is no denying the fact that respect and trust are the foundations of any successful professional relationship.

Adhering to workplace etiquette such as active listening, avoiding interrupting others and acknowledging contributions, fosters an environment of mutual respect. This respectful behavior builds trust among colleagues, facilitating smoother collaboration, and harmonious and efficient teamwork. An organisation that promotes and expects proper etiquette is seen as more professional and reputable. This can attract top talent, clients as well as business partners who want to be associated with a respectful and well-mannered organization.It is often said that trust, once established, enhances communication and encourages open sharing of ideas, thereby leading to innovative solutions and better decision-making. Utilizing etiquette in the workplace can ensure that everyone feels comfortable while being productive. 

Maintaining workplace etiquette goes a long way in ensuring that one commands the respect of co-workers and superiors and that the individual’s professional image remains unblemished.Remember, an employee will be a much more valuable staff member if they stay alert, tune into conversations around them and contribute to the general discourse. Undoubtedly, in any workplace, conflicts are inevitable, but proper etiquette can help resolve them.

Approaching conflicts with a calm and respectful demeanour, listening to all perspectives and seeking mutually beneficial solutions prevent escalation and help in maintaining a positive work environment. Escalation should be the last resort but one shouldn’t shy away if needed.

(The writer is an educator; views are personal)