Delhi Metro on Thursday announced the expansion of its WhatsApp-based ticketing system to all lines including Gurugram Rapid Metro service.
In an official statement, Delhi Metro Rail Corporation (DMRC) said,” DMRC today announced the expansion of its innovative WhatsApp-based ticketing system. After a successful launch on the Airport Express Line in June, DMRC has now extended this cutting-edge service to cover all lines in the Delhi National Capital Region (NCR), including the Gurugram Rapid Metro in collaboration with Meta and their authorized partner Pelocal Fintech Pvt. Ltd.”
“This user-friendly WhatsApp chatbot is available in both English and Hindi, catering to a wide range of metro riders…With the introduction of this WhatsApp-based ticketing system, metro travellers now have the convenience of purchasing tickets with just a single click, from the comfort of their homes or workplaces,” it added.
Since its introduction on the Airport Express Line in June, passengers have been experiencing the convenience of this service. Passengers can now simply send a message with the text ‘Hi’ to +91 9650855800 on WhatsApp or scan the QR code to effortlessly purchase metro tickets using their smartphones across the whole network.
