Mayor Malti Rai reviewed the complaints received on the Mayor Helpline and while reviewing the action taken for redressal, it was directed that it should be ensured that complaints are redressed at the earliest.
Mayor Malti Rai called on Govindapura Smart City on Tuesday morning.
Complaints received on the mayor helpline in the center and action taken for their redressal and reviewed the work done for registering and redressing complaints on computer.
Regarding redressal of complaints, Mayor Rai discussed with the officials as well as took feedback from the citizens.
She directed that the problems and complaints of the citizens should be redressed expeditiously.
Mayor Rai was informed that in the current month till date 1486 complaints have been received, out of which 956 complaints have been resolved promptly and satisfactorily. The work of redressal of the remaining complaints is being done.
Meanwhile, in another program for cleanliness Mayor Malti Rai has called upon all the citizens of the city to keep clean and actively participate in the activities prescribed under the Survey-2023 and in the cleanliness. Along with participation, by giving more and more citizen feedback, keep your city clean, she was addressing program on cleanliness at Mansarovar Dental located at Kolar Road.
Interacted with the people present in the program related to cleanliness organized in the college Mayor Rai explained various components of Swachh Survekshan-2023, especially regarding citizen feedback.
She inaugrated 'Let's make Bhopal number 01' cleanliness prgram organized under survey-2023 at the college on Tuesday.
Addressing the professors and students, he said that cleanliness is very important for all of us. It is necessary that we should not only pay attention to our own cleanliness but also to the people around us.
You should also worry about making your city area clean.
She said that all the citizens should actively cooperate in the activities of cleanliness and give feedback to yourself and other citizens in the Citizen feedback component of Swachh Survekshan-2023.