World’s first fully integrated agentic AI dispatcher Pilot launched
Far Eye, the global leader in last-mile delivery, on Thursday announced the launch of PILOT — a groundbreaking vertical AI product designed to autonomously manage the end-to-end day of a logistics dispatcher with Human-In-The-Loop (HITL) governance.
It will reduce the logistic time from 10 hours to 60 minutes only. Because PILOT replaces the manual grind of last-mile dispatch by autonomously orchestrating across 11 specialized AI agents — planning routes, managing drivers, recovering failed deliveries, and reconciling invoices, end to end.
PILOT has been launched in the presence of prominent stakeholders in a day long event in Noida on Thursday.
On the occasion of Lauch of PILOT, Fay Eye’s Co-Founder & CPTO, Gaurav Srivastava said in an industry where dispatchers typically spend 10 hours a day firefighting manual errors across multiple systems, PILOT reduces active human labour to just 60 minutes while driving a 95 percent reduction in dispatcher hours.
“The dispatcher is the most underserved role in logistics, burdened by spreadsheets while carrying the entire operation,” he added.
“PILOT is the AI co-pilot they deserve and the financial edge organizations need. While traditional firms pay a ‘Legacy Tax’ of manual routing and high headcount, PILOT-enabled businesses achieve a 17.5% reduction in cost-per-delivery and allow for 3-5x greater productivity from dispatchers.” Srivastava added.
