PWD launches QR code boards on roads for public feedback

In a move aimed at citizen participation, the Public Works Department (PWD) has introduced QR/Bar code-enabled display boards on roads undergoing strengthening and recarpeting. The move will not only provide information but also enable citizens to share their feedback directly.

PWD Minister Parvesh Sahib Singh said the initiative seeks to transform how people engage with public infrastructure projects by providing easy access to key information while also creating a direct channel for feedback.

As per the new directive, within 7 days of completion of any road work, display boards will be installed at prominent public locations such as bus queue shelters, major intersections, and high footfall areas to ensure visibility and accessibility.

“Transparency is not just about sharing information; it is about listening to the people. With this initiative, citizens will not only know the details of road works but will also be able to give their feedback directly,” the Public Works Department (PWD) minister said.

“These will be placed at prominent public locations such as bus queue shelters, major intersections, and other high footfall areas to ensure visibility,” Verma said.