The Uttar Pradesh Government is set to expand modern e-transport services across the state to enhance people’s convenience. These services will be entirely faceless and contactless, streamlining the delivery of various services through an online platform. This initiative aims to provide a ‘one stop solution’ for citizens, eliminating the need to visit government offices for transport-related services.

Already, the Transport department of Uttar Pradesh has implemented advanced facilities such as the Integrated Traffic Management System (ITMS) and e-challan services. Building on this foundation, the state is now accelerating efforts to introduce Aadhaar authentication-based ‘Vahan Faceless Services’ and ‘Sarathi Faceless Services’.

The e-Transport Mission, spearheaded by the National Informatics Centre (NIC), is an ambitious initiative aimed at modernising the information technology (IT) infrastructure and service delivery in India’s transport sector. This mission is designed to enhance the efficiency, transparency, accountability and reliability of transport services, with a key focus on reducing the public’s reliance on regional transport offices (RTOs) by expanding the availability of online services.

The e-Transport Mission provides automated RTO operations, a nationwide transport database, and over 150 services tailored for citizens and businesses. Flagship programmes under this mission include Vahan, Sarathi, e-Challan and pollution certificates, which play a crucial role in streamlining transport-related processes across the country.

Through Vahan e-services, the project offers a range of services including vehicle homologation, registration, fitness and inspection, vehicle conversion and alteration, taxation modules, national permits, smart card issuance, and online fancy number checks. It also facilitates the management of check posts for vehicles from other states, payment gateway interfaces, and the national register of registration certificates (RCs), among others. Similarly, Sarathi focuses on driver-related solutions, offering services such as new learning licences, online tests, international permits, appointment management, driver training enrollment, conductor licences, driving test tracks, and access to the national register of driving licences (DLs).

The range of initiatives being implemented across the state to modernise its transport infrastructure includes the integration of smart cities such as Saharanpur, Firozabad, Shahjahanpur, Moradabad, Jhansi, Gorakhpur and Ayodhya with the Integrated Traffic Management System (ITMS) and the e-challan portal.

Additionally, ITMS-based overloading challan systems are being introduced in key locations like Noida, Agra and Mathura, along with a CCTV-based challan system on the Purvanchal and Agra-Lucknow expressways.