Haryana Government Chief Secretary Vivek Joshi has said that officers should establish such a system in their department that the complaints and problems of the general public should be resolved quickly. In this, new technology and expert services should be used, he said.
Addressing the meeting of officers of departments like GMDA, MCG, HSIIDC, NHAI etc., here in Gurugram on Sunday, the Chief Secretary said that if any contractor or private company associated with the government system does not meet the standards of the department, then legal action should be taken against it.
"Officials should ensure that people here are not troubled due to basic problems like electricity, water, road. Also ensure that if any citizen faces such a problem, it should be resolved on the spot. The services of city cleanliness, waste management, MCG or GMDA should be linked to new technology. Officers can also take the services of skilled experts or companies from another state," he said.
While discussing the projects of GMDA and MCG, the Chief Secretary said that the residents of Gurugram City should get adequate public facilities.
