The Archaeological Survey of India (ASI) has turned the Taj Mahal, one of the Seven Wonders of the World, into a major revenue generator. Over the past three years, the ASI has earned Rs 91 Crore from ticket sales, while spending a mere Rs 9.41 Crore on its conservation, raising questions about its priorities.
According to data obtained through the Right to Information Act, between 2020-2021 and 2023-2024, the UNESCO World Heritage site generated Rs 91.23 Crore for the ASI. No other heritage site in India matches the revenue collected from the Taj Mahal. However, the disparity between earnings and expenditure has drawn criticism, with conservation efforts under scrutiny.
Before the COVID-19 pandemic, the ASI spent Rs 12 Crore on the Taj Mahal’s preservation. Post-pandemic, despite a significant surge in tourist footfall, the expenditure has dropped to just Rs 9 crore, less than 10% of the revenue earned during the same period.
The poor state of preservation became evident when plants were spotted growing on the main dome of the Taj Mahal two months ago. Photos of deteriorating stones at the Royal Gate, Shahi Masjid, Mehmankhana, and other structures went viral on social media throughout the year. Damage to intricate inlay work and stains caused by insect deposits along the Yamuna-facing walls have also marred the Taj Mahal’s image.
During the three years before COVID-19, the ASI earned Rs 34.27 Crore from the Taj Mahal, spending Rs 12.37 Crore on its upkeep. The reduced post-pandemic expenditure raises concerns about the site’s future, especially as tourist numbers continue to rise.
Rakesh Chauhan, President of the Hotel Association, pointed out the challenges faced by tourists, including long queues, limited amenities, and difficulties in obtaining tickets and shoe covers. “The revenue from the Taj Mahal should be reinvested to enhance tourist facilities and improve their overall experience,” he said.
Prahlad Agrawal, President of the Agra Tourist Welfare Chamber, emphasised the need for better preservation and visitor amenities. “Increasing the number of wheelchairs and upgrading the museum can help disperse crowds,” he suggested.
Shamshuddin, President of the Agra Approved Guides Association, added, “The sight of plants on the dome and crumbling stones tarnishes the Taj Mahal’s reputation. Conservation and basic facilities need immediate attention to avoid long-term damage.”
Meanwhile, a Uzbek tourist, Murad, who visited the Taj Mahal with his elderly father, shared his frustration in a video after waiting over an hour to enter despite purchasing a Rs 1,300 ticket. He demanded a separate queue for foreign visitors, a system that was previously in place. His video quickly went viral on social media, sparking debates about the ASI and CISF’s management.
Murad, who has visited 72 countries, said, “India is my 73rd destination. The Taj Mahal is a marvel, but the entry process was exhausting for my elderly father.” Previously, separate entry points for foreign tourists were available, but these have been discontinued despite the increased ticket prices.
Sandeep Arora, President of the Agra Tourism Development Foundation, criticised the disparity between ticket prices and facilities. “If tourists are paying higher prices, they deserve better amenities. Either provide equal services or standardise ticket rates,” he argued.
CISF Commandant VK Dubey acknowledged the concerns. “Foreign tourists are advised to use the less crowded eastern gate. If separate queues for foreign visitors existed previously, we will review and consider reinstating this arrangement,” he assured.
