Emotional intelligence: The secret of outstanding leadership

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Emotional intelligence: The secret of outstanding leadership

Friday, 30 August 2024 | RACHNA LAKHPATI

Emotional intelligence: The secret of outstanding leadership

As the next era of leadership unfolds, the demand for emotionally intelligent leaders has never been clearer—are you ready to rise to the challenge?

Today's corporate climate is fast-paced and continually evolving. Emotional intelligence (EI) is the secret weapon that distinguishes great pioneers from average ones; it is accompanied by a long list of excellent technical qualifications.

But what precisely is this elusive talent, and why is it becoming a defining characteristic of outstanding leaders?It is the ability to control our emotions and understand and empathise with others. It forms a link between self-awareness, self-management, social awareness, and relationship management.

To speak more specifically to leaders, emotional intelligence is not only desirable but even more crucial for leaders than the desire to influence others and inspire their teams to greatness.This is where EI comes into play, somewhat like the oil that keeps the motor of leadership running. Emotionally intelligent leaders express ideas with clarity and empathy, make judgements based on both logic and emotion and maintain strong team morale and productivity.

They prefer to ride out the storm rather than be tossed by it, and instead look to harness it for growth and innovation.But how do aspiring leaders cultivate this crucial ability?

It begins with reflection. Frequent self-analytical practices, such as journaling or meditation, may promote insight. Encouraging feedback—even the difficult kind—and viewing failures as opportunities for improvement are also important components.

The most critical aspect is empathy and listening to others rather than simply hearing them. This final trait will propel a good leader to new heights.Take, for example, Microsoft CEO Satya Nadella. Since the beginning of his term in 2014, he has been considered as the driving force behind the company's cultural shift from fierce competitiveness to collaborative innovation. So, what's the magic? A leadership style relies mostly on emotional intelligence. Empathy-driven continuous learning and development mindset not only rebuilt Microsoft's reputation but also its financial performance to unprecedented heights.Another excellent example is Jacinda Ardern, the former Prime Minister of New Zealand.

Ardern's leadership style, which includes speaking with compassion, making clear tough decisions, and uniting the country in the face of tragedy, highlights the importance of emotional intelligence in political leadership.

Looking ahead, it is clear that one aspect of good leadership will remain central: emotional intelligence. While the next wave of technology will undoubtedly replace occupations in the future, leaders in any area will need to possess increasingly humane qualities such as empathy, self-awareness, and emotional regulation.The message is clear: to be an effective leader in the twenty-first century, we must continue to improve our emotional intelligence alongside our technical proficiency. Whether you aspire to be an established CEO or a team leader, investing in your emotional intelligence can pay you in terms of career success and personal fulfilment.

Remember that developing emotional intelligence is a lifetime journey that promises to improve not only your leadership style but also your overall approach to life and relationships. As leaders, we commit to leaving a legacy based on how we make others feel and the relationships we build. The future of leadership is in emotional intelligence: isn't it time you took the initiative? 

(The author is a freelance writer, views are personal)

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