Haryana Chief Minister Manohar Lal Khattar on Sunday said that the State Government has started the ‘CM Window’  to ensure that the people of the State do not have to make frequent rounds to Chandigarh to resolve their problems. Under this system, about 10.5 lakh complaints have been redressed so far.

“Taking a step further towards ensuring timely redressal of every grievance raised by the citizens, the State Government has started another unique initiative ‘Jan Samvad’ to resolve the grievances of people at their doorstep,” said Khattar while addressing the gathering at Jan Samvad Programme in Hisar.

He said that the complaints raised in these Jan Samvad programmes would be uploaded on the Jan Samvad portal at the Chandigarh headquarters and monitoring of all these complaints would be done at the state level.

“So far, the grievances of the people have been resolved by organizing four Jan Samvad Programmes in various districts of Haryana. This is the fifth such programme in Hisar. The State Government is committed to resolving the problems of the common people on a priority basis,” said Khattar.

A total of 428 grievances were kept before the Chief Minister, related to Irrigation Department, Development and Panchayat, Police, Health, Urban Local Bodies, Public Health, Electricity Corporation and Parivar Pehchan Patra etc.

The Chief Minister, giving a patient hearing to the grievances, directed the officers concerned to resolve all the grievances in a time-bound manner. “The Government has taken several initiatives to hold direct interaction with the citizens. Jan Samvad programmes are also a part of these initiatives. Ensuring timely delivery of justice to every needy is the utmost priority of the Government,” said Khattar.

While listening to a grievance related to the Irrigation Department, Khattar said that attention should be paid towards water conservation. “Micro irrigation method also saves water. People should take advantage of the welfare schemes being run by the government for this Micro Irrigation,” said the Chief Minister, while directing the officers that eligible people should get the benefits of the schemes in a time-bound manner.