Families hoping to catch a Southwest Airlines flight after days of cancellations, missing luggage and missed family connections suffered through another wave of scrubbed flights, with another 2,500 pulled from arrival and departure boards on Wednesday.
Exhausted travellers sought passage by other means using different airlines, rental cars, or trains — or they've simply given up.
According to the FlightAware tracking service, more than 91 per cent of all cancelled flights in the US early on Wednesday were from Southwest, which has been unable to recover from ferocious winter storms that raked large swaths of the country over the weekend.
The operational systems of Southwest have been uniquely effected, so much so that the federal government is now investigating what happened at the Dallas carrier, which has frustrated its own flight and ground crews as well.