Police introduces phonetic keyboard with Hindi voice typing facility

| | NEW DELHI
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Police introduces phonetic keyboard with Hindi voice typing facility

Monday, 31 January 2022 | Staff Reporter | NEW DELHI

To facilitate professional investigation along with data and records management Delhi Police Commissioner Rakesh Asthana has now introduced a phonetic keyboard system with Hindi voice typing facility in the CCTNS on which all works of investigation beginning with lodging of FIR, writing case diaries and submitting chargesheets are done across the country.

This has been developed and executed under Special Commissioner of Police (Technology and Implementation) Muktesh Chander, it is the first of its kind system innovation to have taken place in north Indian Hindi speaking states, police said.

As a pilot project, the system has been launched in all the police stations of New Delhi and North districts of the force and shall be rolled out in all the districts shortly, said Chinmoy Biswal, the spokesperson of Delhi Police.

"With this technological solution now investigating officers (IOs) will be able to speak and record their work electronically using phonetic keyboard, dispensing the dependency on Hindi typists or the compulsion to record hindi versions in English alphabets, bringing in efficiency, accuracy and transparency in investigation works," said Biswal.

Till now,               police personnel, especially IOs were experiencing  difficulty in operating CCTNS (Crime and Criminal Tracking Network & Systems) in Hindi for official works like writing FIRs, case diaries, final report as very few personnel are adept in Hindi typing; and often sought help of professional Hindi data entry operators, said the spokesperson.

Moreover, the system did not accept the Hindi scripts and even Hindi words and sentences had to be written in English script, he said.

"However, the newly developed procedure is quick, easy and Artificial Intelligence (AI) based. A dictionary of traditional Hindi/Urdu words, often used in police working, has been added for convenience of users.

The system catches new Hindi and Urdu words also and stores the same for database, thus expanding its vocabulary to include all words and syntax used in police works," Biswal said.

The system has improved speed, accuracy and efficiency of police functioning in terms of maintaining proper records digitally, he said.

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