From registering complaints on garbage disposal to paying property tax, over 370 services of civic bodies will now be available online round the clock in Madhya Pradesh through an innovative mobile app.
‘MP e-nagarpalika’ was launched on Saturday evening here by Chief Minister Shivraj Singh Chouhan, who said it is a step to ensure that citizens get the services on time.
The app is part of the Rs 225-crore 'e-nagarpalika' project, under which all municipal services would be made available online on a unified web platform. “Citizens should get the municipal services conveniently and on time. There is no paucity of funds in urban bodies. Rs 83,000 crore will be spent in the next three-four years for development by the state's urban bodies,” the Chief Minister added.
Chouhan urged the representatives of urban bodies to make the cities of the state most beautiful and organised. Make such an arrangement for e-services that every citizen should feel pride in mentioning that they are getting services conveniently and on time.
Urban development and housing minister Maya Singh said that constant monitoring and better efforts should be continued so that common people get services of urban bodies without hurdles. She sought suggestions for simplifying and making better the new system. She called upon all to adopt e-system in daily activities. She congratulated officers and associate agency for portal construction.
Urban Development Commissioner Vivek Agrawal said 378 services of urban bodies would be available round the clock on this app. “This app would offer 378 services like online payment of property tax, seeking building permission, birth/ marriage/ death certificates etc. It will also register complaints related to garbage, water, streetlights etc. Online payment gateway would be available on this app,” said Agrawal.
Principal Secretary (Urban Development) Malay Shrivastava said, "This mobile app would also encourage cashless transaction."
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