Chief Minister Rekha Gupta on Monday directed the Revenue Department to make the property sale deed registration process simple, digital and transparent, ensuring people are relieved from paperwork and middlemen. The Chief Minister said the government will release a list of non-saleable properties to prevent fraud in property transactions.
This comes after a review meeting with District Magistrates of all 11 revenue districts of the city on Monday where the Chief Minister has directed officials to carry out regular field inspections and engage in active dialogue with citizens. The primary focus of the meeting was to assess the administrative and developmental progress in revenue districts, resolve local issues, and strengthen coordination among various departments.
The Chief Minister stated that key topics discussed included administrative performance, public service delivery, land disputes, encroachments, digitisation of land ownership records, disaster management preparedness, and ensuring transparency in revenue offices. Elaborating on the discussions, Delhi CM said, “Today’s review meeting with all the DMs was highly significant. We discussed in detail the status of civic services, progress of e-district services, grievance redressal mechanisms, land record digitisation, and disaster preparedness. All officials were given clear directions to provide services that are transparent, timely and citizen-centric. Accountability and sensitivity are essential in all public service processes.”
To make the administrative system more responsive, the Chief Minister issued several important directions. She emphasised, “The people of Delhi deserve a system that listens, understands, and acts swiftly. Therefore, every district must organise at least one Jansamvad Camp every week to ensure timely and effective resolution of citizens’ concerns.”
She reiterated the Government’s policy of zero tolerance towards corruption and directed stringent action against any irregularities, particularly in matters related to the EWS category. On reforms in the property registration system, the CM announced that Delhi will soon implement paperless and faceless property registration, eliminating the need for citizens to visit government offices repeatedly.
“DMs have been instructed to intensify inspections in slum areas to ensure the provision of basic amenities. All DMs are directed to submit progress reports of developmental work within 15 days. Also, the e-District portal will be upgraded to make it more user-friendly and efficient. The campaign to remove unauthorised banners and posters from public property will continue. The chief minister said action will be taken under the Delhi Prevention of Defacement of Property Act, and unauthorised advertisements are being removed from government spaces such as flyovers, road signs, and school boundary walls.
To boost efficiency in DM offices, the chief minister instructed the appointment of more technical staff, including Patwaris, Kanungo, and Surveyors. She highlighted that strengthening ground-level administrative capacity is essential for solving land-related and civic issues quickly and effectively. Additionally, the Chief Minister directed all DMs to closely monitor issues such as waterlogging, cleanliness, encroachments, and traffic congestion in their districts. She stressed that addressing these day-to-day challenges must be an administrative priority.
CM concluded by reaffirming the Delhi Government’s full commitment to delivering high-quality services to every citizen. The government is ensuring the availability of necessary resources and personnel at the grassroots level to make Delhi cleaner, more efficient and better organised.
