CM Rekha directs officials to ensure timely resolution of resident grievances

Delhi Chief Minister Rekha Gupta on Saturday directed Government officials to ensure a time-bound resolution to the grievances of residents of the Shalimar Bagh assembly constituency.

The chief minister took part in a ‘Jan Sunwai’ programme and personally heard grievances, complaints and suggestions from residents of her constituency. A large number of people turned up to present their concerns directly before the Chief Minister.

Taking note of each case with urgency and sensitivity, the Chief Minister directed officials from the concerned departments to initiate immediate action and ensure time-bound resolution. She underlined that such public hearings are not mere formalities but a meaningful mechanism to understand people’s expectations and address them effectively.

The Chief Minister said feedback received during these interactions plays a crucial role in shaping policies and making Government schemes more people-centric. She reiterated that the Delhi government remains fully committed to ensuring prompt and transparent redressal of citizens’ issues.

She also highlighted that several development works are being fast-tracked in the Shalimar Bagh constituency to strengthen basic infrastructure. These include road upgrades, ensuring clean and uninterrupted water supply, setting up Atal Canteens, expanding Ayushman Jan Arogya Mandirs, installing water ATMs, modernising parks, and developing organised parking facilities.

The chief minister said the government aims to develop Shalimar Bagh into a model constituency where residents have access to high-quality essential services. Continuous monitoring and coordination, she added, are being ensured to meet this goal. Senior officials from various departments were present during the programme, and several issues were resolved on the spot. The Chief Minister also instructed officials to expedite pending cases and provide timely relief to citizens.