CBSE flags technical glitch in Class 12 post-result process, announces refunds for students

The Central Board of Secondary Education (CBSE) has acknowledged a technical issue that affected Class 12 students during the post-result application process.

The problem reportedly occurred while students were applying for scanned copies of their answer sheets, leading to incorrect fee deductions and causing confusion among students and parents.

According to CBSE, some students were charged more than the required amount, while others experienced lower-than-expected deductions because of the technical glitch.

After receiving multiple complaints and reviewing transactions, the board identified the issue and assured students that corrective action is being taken.

The board has announced that students who paid extra due to the error will receive automatic refunds through the same payment method used during the application process.

Those who had lower deductions may receive separate notifications if any additional payment is required.

CBSE also clarified that affected students do not need to submit fresh applications to receive their scanned answer sheets.

In recent days, students had also reported portal issues, login failures, payment discrepancies, and delays in accessing answer sheet services.

CBSE stated that steps are being taken to improve the system and avoid similar problems in the future.