In order to make issuance of permits, fitness certificates and other services hassle-free, the Delhi Government has directed its transport department to introduce online system for its various services.
The Government’s move is intended to ensure transparency in the functioning of regional transport offices and help thousands of people who have to queue up at RTOs everyday to get their work done.
Transport Minister Satyendar Jain has directed the department to prepare a blueprint of the project so that various services, including permits, fitness certificates, registration of new vehicles, among others, could be issued online.
“The Minister has asked the transport department to make all services being provided by the RTOs online to ensure transparency.
“Applicants can apply for auto, taxi, bus permits online once the new system is in place. Officials of the department have started working on the project and its blueprint will soon be presented before the Transport Minister,” an official said.
Earlier this month, the Government had announced that all 12 RTOs in the city would remain open seven days a week in order to handle the rising number of applications for driving licences, permits and fitness certificates.
The transport department has also extended the working hours of the RTOs which now remain open from 7 am to 7 pm instead the earlier shift of 10 am to 5.30 pm.