The mobile application recently launched by the Delhi Traffic Police to make the city congestion free has got warm response from the road users. In just four days, the application has got more than 8,000 downloads. Besides, there have been 96 complaints of overcharging and refusal. However, there has been no complaint of harassment so far.
“The number of complaints for overcharging reported in four days is 96. Out of these, eight complaints have been against auto-rickshaw drivers for overcharging and four complaints for refusal. Rest, 84 complaints are against the taxi drivers for refusal. We have already forwarded these complaints to our signal cell constituted to take actions against the law violators,” said, Anil Shukla, Joint Commissioner of Traffic Police.
The new mobile application is currently available on Android phones and can easily be downloaded from Google Play Store. It will be soon available on Windows and Apple Store. According to the officials, second versions will be enhanced and new tools as available in department’s website will be incorporated. “We are getting good response from users. Most of the people, who have downloaded our application, are giving us five stars as a review. There is further scope to add new functions and features to the application, which will service our citizens better. We are working to integrate some of the features like e-challans and other services,” Shukla said.
This application enables the public to utilise the e-services provided by the Delhi Traffic Police like obtaining information about traffic alerts and advisories to plan the journey accordingly, in advance. People can assess fare charges to be paid to auto-rickshaws, Taxi, Radio Cabs, calculation of distance travelled and shortest route to be taken for destined journey in Delhi. “This is a useful application. I am using it from four days and till now it has assisted me to escape traffic jams while leaving from office or home,” said Akhil Verma, an advocate who has been using the application.