With an aim to improve its ranking in Swachh Survekshan-2021, South Delhi Municipal Corporation’s (SDMC) West Zone launched QR based smart system for live monitoring of different parameters of public toilets .
A senior SDMC official said that the Corporation has aimed to improve services following which smart system is being equipped at public toilets.
The civic agency will be able to rectify and improve services in a time bound manner through this system which is unique in nature, he said.
After scanning the QR Code, toilet users will get five options- availability of electricity, water and soap, cleanliness of toilet premises and toilet seat- will be shown. Toilet users will have to select an option to submit the feedback. Besides this, location of the Public Toilet, name of the ward, and other relevant information will also be displayed.
"Through the system, users of public toilets can give feedback regarding facilities being provided at public toilets. Under the system, users will have to scan QR code to give feedback," he said.
Under the initiative, QR code was equipped at a public toilets located along Najafgarh Road in West Zone's Rajouri Garden.
SDMC Commissioner Gyanesh Bharti said that the civic agency is making special efforts to ensure proper upkeep and maintenance of public toilets hence it has started a feedback system.
About the newly equipped smart system, he said that through this all zonal headquarter will come to know about upkeep and maintenance of toilets, facilities available for toilet users, issues faced by them while availing the facilities, etc.
Nodal officer of Swachh Bharat Mission, Rajiv Jain said that this system is being equipped at all SDMC public toilets. He appealed people to share feedback through QR Code about availability of electricity, water, soap, cleanliness of toilet premises and toilet seat while using the toilets.