The Indian Railways has announced that all passenger train services including premium, mail, express, passenger, and suburban trains will remain cancelled till May 3 in continuation of the measures taken in the wake of COVID-19 lockdown.
However, in order to ensure the essential supplies in various parts of the country, movement of goods and parcel trains will continue.
The ministry said that no booking of any type of tickets, including e-tickets shall be done till further advice. However, facility of online cancellation will remain functional for ticket bookings.
All counters for ticket booking for ‘Unreserved Ticketing System’ (UTS) and ‘Passenger Reservation System’ (PRS) will remain closed till further orders, the ministry said in a statement, adding that full refund will be given for tickets for the bookings made for the trains cancelled.
It further said that full refund will also be there for those cancelling the advance bookings of tickets for trains not yet cancelled.
As far as trains cancelled up to 3rd May is concerned, the refunds would be automatically remitted by the Railways online to the customers while those who have booked across the counters, refund can be taken up to 31st July, it added.