As the Delhi Assembly polls draw nearer, the police have introduced two AI-driven chatbots, 'Chunav Mitra' and 'Cyber Sarthi,' to assist their personnel and paramilitary forces with their election-related duties.
A senior police official said that these bilingual chatbots, available in Hindi and English, will ensure effective management of the upcoming Delhi Assembly polls.
Highlighting the features of these AI-based chatbots, the official explained that these applications will ensure the timely dissemination of critical instructions and guidelines issued by the Election Commission of India (ECI) and the Delhi Police.
'Chunav Mitra' provides real-time access to rules, directives and field instructions, while 'Cyber Sarthi' focuses on cybersecurity.
“Chunav Mitra’ promptly disseminates key instructions and guidelines issued by the Election Commission of India (ECI) and the Delhi Police, for the smooth and peaceful conduct of the election process. It provides quick and easy access to important guidelines, rules and directives. It acts as a vital tool for field officers, requiring immediate reference on real time basis, while on duty,” an officer said.
“‘Cyber Sarthi’ focuses on providing robust cyber security guidelines, ensuring the safe use of digital platforms and tools by police personnel during their assignment,” he said.
Special Commissioner of Police (Crime) Devesh Chandra Srivastva informed that both chatbots are built on an extensive database of election-related information.
He added that the AI Chatbot can be accessed easily through a dedicated link and QR code, ensuring swift and seamless usage, by police personnel on the ground. “Designed to be user-friendly, the AI Chatbot simplify complex instructions and provide practical support to officer/ personnel of all ranks, in need of quick and accurate information, while performing their duties,” he said.
It is intuitive and efficient, providing real-time responses to queries and enabling officer or personnel to access crucial relevant data or information without any delay. These applications were developed under the guidance of Delhi Police Commissioner Sanjay Arora to ensure seamless election management, said the Special CP.