Naresh Mittal, a 47-year-old businessman from Mumbai is a frequent traveller of the Indian Railways. In one year, Mittal travels six to seven times to Delhi from his native place Thane for his business meetings in North India. Talking to The Pioneer at Nizamuddin Railway Station, Mittal said, “Indian Railways need to be hi-tech to make the passengers satisfied. In our country millions of passengers travel via rail network while many times trains get delayed due to various reasons; with the proper connectivity to internet, passengers can do their work smoothly”.
Sikandar, who works in Ministry of Communication and Information commutes from Hodal to New Delhi Railway station. He said to commute in railway is to put your life at risk, “On my route, at least two people die in every two months while every day I get late to my office because train never reaches on time,” he said.
Another passenger, VK Rawat from Kota (Rajasthan) said that all major railway stations in the Capital should be intra-connected. “Connectivity between the major railway stations is pitiable. Railways should arrange feeder buses or other options so that passengers can reach to another station,” said Rawat who took Metro train from New Delhi Metro station to Nizamuddin railway station to board train to his destination Bareilly (UP).
Pratyush Wanakhede, a researcher and copy writer from Mumbai said that railway network is a lifeline for him though sometime he does not feel safe while travelling in North-West area, “Deploy of forces to ensure passenger security is the need of contemporary era when loot and mugging are common,” said Wanakhede.