After receiving several complaints from the passengers of very poor mobile connectivity, the Delhi Metro Rail Corporation (DMRC) has awarded bid for providing mobile network connectivity in all the underground stations of Violet and Magenta line.
The step was taken after a complaint made by consumer activist and advocate Mohit Kumar Gupta. Witnessing the issue daily, Gupta filed a complaint on June 16 at Chirag Dilli Metro Station. But he was disappointed with the reply of the official at the station. "Our network does not work here, what will happen with the complaints. You go network will come tomorrow," the DMRC official replied when Gupta went to file a complaint.
Gupta made several complaints to the higher officials. DMRC officials got in touch with him. "We would like to inform you that tender for providing mobile network connectivity in all the underground stations of Pink and Magenta line has been awarded and the work of laying infrastructure in tunnels to currently underway and will be completed soon," the communiqué from DMRC read.
However, people have also complained of poor connection in the heritage corridor (Violet line) from ITO to Kashemere Gate. "It is good that the DMRC is working on to solve the issue but the management should focus on the other stretches also. It's been almost one year, but the connection problem in the ITO-Kashemere section is not resolved yet. Even, it connects only after you reach the upper floor. The question is why the management do not complete the work before its opening," said Heena who travels daily in the stretch.
The Magenta line also known as knowledge corridor was inaugurated in May by Prime Minister Narendra Modi. It connects to Botanical Garden in Noida from Janakpuri west consisting 25 stations. The pink line has 12 stations connects from Maljis Park to Durgabai Deshmukh South Campus.