For the benefit of BRPL consumers especially those residing in West Delhi a new Permanent Lok Adalat (PLA) was virtually inaugurated by Justice Hima Kohli, Judge, Delhi High Court and Executive Chairperson of Delhi State Legal Services Authority (DSLSA) in Vikaspuri.
A senior BSES official said that after being established by the DSLSA, this is the first exclusive PLA for a discom in Delhi. “The other two PLAs are common for all the discoms in the National Capital. The two existing Permanent Lok Adalats (Electricity) at ITO were set-up way back in 1999 to take-up the cases pertaining to the Delhi Vidyut Board. After privatisation, they have been entertaining cases pertaining to the Delhi Discoms, including BSES Rajdhani Power Limited and BSES Yamuna Power Limited,” he said.
Working under the aegis of DSLSA, a PLA is an important tool for consumers and Discoms to amicably and speedily resolve billing disputes and power-theft cases. Infact, it is an institutionalized form of the Lok Adalat, he said.
Earlier, the residents of West Delhi had to travel a great distance to file their cases at the PLA at ITO in Central Delhi. “The establishment of the PLA at Vikaspuri will greatly help the electricity consumers of West Delhi. Apart from the traditional route, West Delhi consumers will also be able to avail services of the virtual PLA at Vikaspuri,” he added.