Indira Gandhi International Airport (IGIA) has been adjudged as the best airport in India and Central Asia by Skytrax at the World Airport Awards (WAA) which was held at Passenger Terminal EXPO in Amsterdam, Netherland on Tuesday.
The 2017 Awards are based on 13.82 million airport survey questionnaires that were completed by 105 different nationalities of air travelers during the survey period.
The survey operated from July 2016 to February 2017, covering 550 airports worldwide and evaluating traveller experiences across different airport service and product key performance indicators from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate.
I Prabhakara Rao, CEO- Delhi International Airport limited (DIAl) said, “It is a matter of great pride for us to receive yet another coveted award off global repute and I fully dedicate this to
all our stakeholders and business associates at Delhi Airport.”
Edward Plaisted, CEO of Skytrax said, “We congratulate Delhi International Airport for their success in winning this important customer
satisfaction award, a quality benchmark for the world airport industry.”
The Indira Gandhi International Airport (IGIA) has recently achieved World no 2 position in the highest category — over 40 million passengers per annum (MPPA) — of Airport Service Quality Awards 2016.