In a move to keep the Metro premises clean, Delhi Metro Rail Corporation (DMRC) has been asked to focus on improving cleanliness in the surroundings of Metro stations and evolve an institutional mechanism for regular engagement with the large and growing number of Metro users.
Rajiv Gauba, Secretary (Urban Development) on Wednesday reviewed various aspects of functioning of DMRC with Mangu Singh, Managing Director of DMRC and other senior officers.
While lauding DMRC for its unwavering focus on ensuring highest standards in respect of punctuality, safety, rolling stock utilization and hygiene inside the stations, Gauba suggested that attention need to be given to cleanliness in the vicinity of metro stations.
"As maintain cleanness around metro areas are work of Corporation so keeping this in view the senior official of DMRC should have regular meetings with respective municipal Commissioners and senior police officials to ensure cleanliness and hassle free entry and exit for metro commuters," he said.
Gauba also suggested that DMRC should engage the large number of metro users on a sustained basis for making them partners in further improving the brand value of Delhi Metro. He further said that an effective social media platform could be created and handled by professionals for better results.
In his presentation, Mangu Singh highlighted the efforts being made to sustain the positive brand value of Delhi Metro. He said that over 99 per cent punctuality in services is being continuously maintained and there has been a 17 per cent decline in the incidents affecting punctuality since 2014.