In order to provide all kinds of help to people, Delhi Chief Secretary Vijay Dev on Friday inaugurated district surveillance and telemedicine hub atDarya Ganj.
The central district has been one of the most affected districts in the city by COVID-19. With the facility started functioning, area councillors at the surveillance hub will attend the patients to know their real time status so that a proactive intervention can be taken so save their status from being critical.
“Patients of the central district can ask for any kind of COVID related help, ensuring sanitization in the area, request the removal of biomedical waste, essential commodities and contact related to any psychological issues,” a senior official said, adding that the facility will be headed by a team of doctors.
While inaugurating the facility, Vijay Dev appreciated the move saying that the objective is to provide a sense of comfort in the minds of people so that they do not panic or feel depressed.
Senior IAS official Nidhi Srivastava said that during lockdown people were still mentally prepared to isolate themselves but after unlock 2, it is getting difficult for them to live in isolation and developing psychological issues.
“Now they will be able to flag their grievances. For any issues people from the Central District need to call on only one toll free number 18002024215 from 0800 hrs to 2000 hrs. The timing for functioning of the surveillance and telemedicine hub will be extended depending on the response,” she said.