Tata Power Delhi Distribution Limited (Tata Power-DDL) on Monday inaugurated the first women customer care centre at Pitampura.
A senior discom official said that this centre will be entirely managed by a team of 10 women who are trained to handle customer services offering such as new power supply applications, monthly bill payments and other customer related services, including addressing to customers’ concerns and queries.
Sanjay Banga CEO of Tata Power-DDL said, “I strongly believe every step towards bridging the gap, whether big or small, will help reach the milestone faster and help create and empower the next generation of female leaders.
“I am sure that our all-women customer care centre will encourage more organisations to promote their women employees take challenging roles and excel in the same,” he said.