In its endeavour to improve delivery of civic services to the citizens, North Delhi Municipal Corporation (NMC) has initiated measures to revamp more than 20 municipal services including trade, health and factory licence among others.
The civic body has identified more than 59 compliances to revamp the services following four parameters such as rationalisation of rules, simplification of documents, decriminalisation and digitisation.
Sanjay Goel Commissioner of NMC said that noticing that the citizens has to apply for renewal of various licences every year, the Corporation has increased the period of validity of trade, health and factory licences up to three years.
Goel further informed that more than 15 services can now be availed online at mcdonline.nic.in. “Citizens need not visit any office for availing these services. Applications can be submitted online and the licences shall also be available online with a unique code which can be verified through the website itself,” he added.
Raja Iqbal Singh Mayor of NMC said that citizens used to complain about delay in approving their licences after applying to the civic body. “One major reform taken is deemed approval of health licences. The provision basically means that the applications will be approved automatically on the online system,” he said.