A 29-year-old grocery shopkeeper on Monday lodged a complaint with police after after he got a fake currency note of Rs 2,000, one half of which is an original note and the other half plain paper, from DCB Bank's ATM in Jamia Nagar.
Deputy Commissioner of Police (DCP), South East district, Romil Baaniya said, “Shabad Chauhary debited
Rs 10,000 from the ATM and collected four notes of Rs 2,000 denomination (one fake), three notes of 500 denominations and five of 100 denominations.”
In his complaint, Shabad said, “I needed urgent cash as my friend asked me for Rs 10,000 as he had to make payments in AIIMS for the treatment. I went to DCB Bank ATM in Shaheen Bagh near vegetable market. I withdrew Rs 10,000 from the ATM using my YES Bank debit card. When I checked the cash, I found one 2,000 denomination note was half original amd half blank paper. Immediately I showed the note to the nearby people and they suggested me call DCB Bank's customer care.”
He added, “I did not get any helpful advice and assurance from the customer service. Then I spoke to bank manager Varun and he advised me to give him a written complaint of the incident. I have given a written complaint to my bank also.”
Varun, who works with DCB Bank, said, “We have received Shadab’s complaint and have forwarded it to the concerned bank manager. It's a serious issue and we have to look into it.”
Meanwhile, Shadab also filed a complaint at Jamia Nagar police station.
“A written complaint has been filed by Shadab. We are checking the CCTV footage of the ATM to verify such incident. The note which complainant collected were all originals one. One note was half original and half blank paper. We asked the complainant to submit his note in the police station for forensic examination but complainant refused,” said an investigating officer of the case, requesting anonymity. We are investigating the case by analyzing the CCTV footage and verifying with the eyewitnesses,” said the DCP.