Ration helpline receives 90,753 calls
The ration helpline number of the Delhi Government till now has received 90,753 calls related to queries and complaints. “The complaints received so far mostly pertain to non opening of FPS, quality of food grains, issue of food grains less than the entitlement, service deficiency at the FPS and misbehavior by the FPS licencee. The department has taken strict action, including imposition of fine and suspension of FPS licencee on the basis of complaints received through the ration helpline,” said a Press release issued by the Department of Food, Supplies and Consumer Affairs. Of the total 90,753 calls so far, 90,143 calls were queries and 610 were complaints. According to the Department officials 99 per cent complaints were redressed promptly. The Department had launched the ration helpline no. 1967 and 1800110841 in July 2013 to answer the queries related to various services being delivered by the department.
Complete desilting by May-end, orders Jung
lieutenant-Governor Najeeb Jung has directed the Municipal Corporations to complete the desilting work by May end, before the monsoon starts. Jung also urged them to initiate strict criminal proceedings against those dumping malba at unauthorised sites within the capital city. He instructed the Municipal Corporations to carry out the desilting work of drains less than four feet in all unauthorised colonies, irrespective of the agency dealing with the development works therein. He further informed that suitable land would be allocated by Delhi Development Authority (DDA) for dumping sites very soon. The l-G also instructed Delhi Metro Rail Corporation (DMRC) not to leave malba at their construction site and to improve their traffic management at sites. He also instructed BSES and TPDDl to ensure that no digging is done during the monsoon period.
l-G wants subways spruced up for use
To encourage people to use the subways regularly, lieutenant-Governor Najeeb Jung has stressed the need for maintenance, cleanliness and security in all the 39 subways across the national Capital. Jung further instructed that necessary steps to auction the 103 shops and spaces in these subways maintained by Public Works Department and New Delhi Municipal Council should be initiated. The concerned agencies can initiate the process on the pattern of auction of commercial spaces made by Delhi Development Authority (DDA), Delhi State Industrial and Infrastructure Development Corporation limited (DSIIDC), Delhi Integrated Multi-Modal Transit System (DIMTS) etc so that the subways are more frequently used by the general public.