Punjab National Bank, in order to extend a helping hand to the flood affected victims of Chennai, has ensured that their branches and ATMs which were stalled due to water logging were brought back to normalcy and work resumed immediately. Now all 81 branches and 82 ATMs are fully operational. Six days after the floods, 58,029 flood affected customers were serviced in ATMs and `17.79 crore was disbursed.
The Regional back office which handles clearance of cheques for five states was fully operational, amidst the flood without any interruption. Areas which were inundated where branches/ATMs were not accessible, PNB provided customer service uninterruptedly with mobile ATM/POS machines. he POS machines were also deployed in public places like main railway stations, hospital areas and water logged residential pockets et al. Ten POS machines, moving around the city evoked good response. Extended working hours were implemented during the entire week to ensure maximum help to public. Eighteen business correspondents (BCs) are working in the field and effecting cash transactions using laptops and bio metric devices at customer’s doorstep. During the same period, an amount of `40.22 lacs have been disbursed.