Hyderabad: The Telangana State Road Transport Corporation (TGSRTC) has launched an action plan to improve passenger amenities, strengthen crowd management and provide safer and more comfortable travel at 86 major bus stations across the state, each recording a daily passenger footfall of more than 5,000. The corporation has also decided to install CCTV cameras at all bus stations across State to enhance passenger safety and improve operational monitoring.
As part of the initiative, TGSRTC has already introduced improved passenger information and communication facilities at the 86 identified stations. A dedicated controller has been appointed at each station, while special enquiry facilities and contact numbers have been provided to help passengers obtain information about bus services, routes and schedules.
The corporation will soon display updated timetable boards at these stations to provide commuters with clear information about bus timings and services.
Public Address Systems (PAS) have also been installed at bus stations to regularly announce important service-related information, particularly the departure timings of the first and last buses. The facility is expected to help passengers plan their journeys better.
The proposed CCTV surveillance systems will be connected directly to the respective regional offices and TGSRTC headquarters, enabling officials to centrally monitor passenger movement, crowd levels and bus station operations. The system is expected to help officials identify overcrowding, strengthen supervision and respond more effectively to operational issues.
TGSRTC Managing Director Y Nagi Reddy said the corporation was committed to continuously improving passenger amenities, strengthening crowd management and providing safer, more comfortable and organised public transport services across Telangana.