Ranchi

Salary of three officers withheld over lax in grievance redressal

PNS

Dhanbad deputy commissioner Uma Shankar Singh has ordered to put on hold salary payment of three officers of Dhanbad Municipal Corporation ( DMC ) for their failure in taking remedial steps on complaints received through E- samadhan portal of district administration.

Talking to media persons, Singh said the one month performance of three officers of DMC – Town commissioner, additional town commissioner and executive officer – has been reviewed and after that the salary has been put on hold till further orders. They failed to take steps to address the people’s complaints despite repeated instructions to get it resolved.

The E- samadhan portal is public platform for grievance redressal in which common people can file complaints relating to state government departments within Dhanbad district.

The main purpose of this portal is to provide time bound redressal of grievance, said the Deputy Commissioner.

The aforementioned officers failed in taking up action. Out of the 21 complaints the DMC officers failed in address even a single case thus their salary has been put on hold, he added.

Singh said five department in which people have filed most complaints are Land and revenue, law and order, supply and ration, caste, income and income certificate and pension and social security.

He also demonstrated functioning of the E samadhan portal and took instant action on complaint of a CISF Jawan who wanted fixation of his land boundaries with CO office. The Jawan Rishi Kumar had filed complaint in 2018 but no Acton was taken. DC assured him of action by January 31 after verification of his documents.    PNS

Singh also informed that Dhanbad is preparing for Covid vaccination drive. This includes maintaining cold chain, training of staff and having vaccination camp at every kms as desired by government.

" Though we are how sure of numbers of vaccines requires in district but are making all others arrangements for taking up the drive as and when government launches vacancies in country", said Singh.

Reviewing performance of banks in distribution of Kisan Credit Card he asked the banks to fulfill the targets within a week's time. most of the banks have not released credits to farmers in last six months .

He also asked them to finance fishery and dairy projects.